People and organizations all over the world are becoming increasingly fanatical with the idea of design thinking. This is a ‘human-centered’ methodology that is applied in various industries including healthcare, transport, and data science.
Some critics argue that design thinking will not increase the relevancy of organizations in this era where the business climate keeps on changing rapidly. However, this has not curtailed the use of this methodology which is now applied even in the most unexpected places.
Wait…what is design thinking?
You might be tempted to believe that design thinking is all about developing creative solutions. Although this is true, design thinking is not about developing amazing visuals for products, nor is it about unlocking artistic creativity. This is a methodology that simply places humans at the center of the problem and its potential solutions by focusing on viability and feasibility at the expense of desirability.
In the security field, design thinking is broken down into three principles;
Principle 1: start with empathy to the end user
Design thinking, unlike other management models, places the user at the middle of a solution. It takes into consideration the functional and technical needs, as well as their behaviors, emotions, and beliefs. This design fits naturally into the security sector, by telling us to create a blend of security controls and the users’ environment and focus on eradicating any personal complications and considerations that can compromise adherence. It then helps to develop workable solutions to a security problem, instead of thinking about typical processes that never survive when they come into contact with the real world.
Principle 2: focus on the solution, not the problem
Most security professionals employ the problem-solving model. However, the design thinking model encourages us to think beyond the issue at hand. It creates the need to develop new security and product measures. In return, this helps us develop long-term solutions for any security crisis.
Principle 3: Iterate
When you hear the words Long-term solutions,’ you might be tempted to believe that they are solutions that take years to develop. Considering security is very important for any society, design thinking helps us learn how to develop solutions fast. It teaches us how to do through experimentation, and rule out or approve ideas that work promptly. It calls for people to think long-term, and concentrate on small steps that will help in fast attainment of a particular goal.
Essentially, design thinking tells us to come up with a security strategy that is based on natural adoption, not rule enforcement. If your organization has adopted various advanced technologies such as the use of unblockable VPN, then there is no reason why you should not embrace the use of design thinking to secure your business.